Frequently Asked Questions
Everything you need to know about shopping with CARZILLA.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
Yes, CARZILLA is committed to ethical fashion. We use organic cotton and recycled polyester in over 60% of our current collection to reduce our environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your doorstep.